Terms of Use
Effective date: October 24, 2026
App: AI CarScan
Developer: KVM Solutions
1. Agreement
These Terms of Use ("Terms") are an agreement between you and KVM Solutions ("we", "us") covering the AI CarScan iPhone app, its AI features and this website (together, "the Service"). By downloading or using the Service you accept these Terms and our Privacy Policy. If you don't agree, don't use the Service.
These Terms are between you and KVM Solutions only, not Apple Inc. We, not Apple, are solely responsible for the app and its content.
2. What the Service Does
AI CarScan connects to a Bluetooth LE OBD-II adapter (ELM327-compatible) that you supply, reads the data your vehicle reports (live sensor readings, trouble codes, freeze frames, monitor tests, inspection readiness), records drives on your device, and, if you have an account, lets you ask an AI model questions about that data.
3. Not Professional Advice
AI CarScan is an informational tool. It is not a mechanic, and it does not replace a professional inspection, diagnosis or repair.
- AI answers are generated automatically from your vehicle's data and can be incomplete or wrong. Readings depend on your adapter and on what your vehicle reports; some vehicles report little or nothing for certain systems.
- Do not rely on the Service for decisions about safety. If your vehicle shows signs of a safety problem (brakes, steering, overheating, fuel or burning smells, warning lights you don't understand), stop driving it and have it inspected by a qualified technician.
- An "all clear", a health score or a readiness result in the app is not a guarantee that your vehicle is safe, roadworthy, or will pass an inspection or emissions test.
4. Safe Use
- Never use the app while driving. Set it up before you drive and look at results when parked. Recording works with your phone locked.
- Plug in and remove the adapter only when it is safe to do so, and make sure it and its cable don't interfere with the pedals or your control of the vehicle.
- The adapter is third-party hardware. We don't make, sell or support it, and we aren't responsible for it or for any effect it has on your vehicle or its battery.
- Some features send commands to your vehicle: clearing trouble codes (which also turns off the check-engine light and resets inspection readiness monitors) and raw commands in the Terminal. Use them only if you understand what they do.
5. Accounts
The scanner works without an account. AI questions and CSV exports need a free account, created by signing in with Apple or Google. You are responsible for activity under your account. You can delete your account at any time from the Profile screen; what happens to your data then is described in the Privacy Policy.
6. Plans and Subscriptions
| Free | Starter | Pro | |
|---|---|---|---|
| AI questions | 3, for the life of the account | 30 a month | 750 a month |
| CSV exports | 1, for the life of the account | 1 a month | Unlimited |
- Each question you send the AI mechanic counts as one, follow-ups included, and only once it has been answered. Monthly allowances reset on the 1st of each month (UTC) and unused questions don't carry over.
- Starter and Pro are auto-renewing monthly subscriptions sold through Apple's App Store, at the price shown in the app for your region. Payment is charged to your Apple ID. A subscription renews automatically unless you cancel it at least 24 hours before the end of the current period. Manage or cancel it in Settings → Apple ID → Subscriptions. Deleting your account does not cancel your subscription.
- Purchases and refunds are handled by Apple under its terms; we can't issue refunds directly.
- A subscription unlocks one AI CarScan account at a time.
- We may change plans, allowances or prices for future billing periods. Price changes follow Apple's rules for notifying subscribers.
7. Acceptable Use
You agree not to:
- use the Service for anything unlawful, or to tamper with vehicles you don't own or aren't authorised to work on;
- try to get around usage limits, for example by creating accounts to reuse the free allowance;
- reverse engineer, scrape, overload or interfere with our servers or the AI features, or access them other than through the app;
- use the AI features to generate content unrelated to vehicles in bulk, or to resell access to them.
We may suspend or close accounts that break these rules.
8. Your Content
Your vehicle data, recordings, questions and attachments remain yours. You give us permission to process them as needed to run the Service, including sending them to our AI provider to answer your questions, as described in the Privacy Policy.
9. License and Ownership
We grant you a personal, non-transferable, non-exclusive license to use the app on Apple devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions. The app, its design and the AI CarScan name and logo belong to KVM Solutions. Vehicle and manufacturer names in the app are used only to identify vehicles and don't imply any affiliation.
10. Warranty Disclaimer and Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DON'T WARRANT THAT IT WILL BE ACCURATE, UNINTERRUPTED OR ERROR-FREE, OR THAT IT WILL WORK WITH YOUR VEHICLE OR ADAPTER.
TO THE FULLEST EXTENT PERMITTED BY LAW, KVM SOLUTIONS IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR DAMAGE TO ANY VEHICLE, REPAIR COSTS OR DECISIONS MADE BASED ON THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions don't allow these limits, so they may not apply to you.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
11. Apple
- Support. We, not Apple, are responsible for maintenance and support of the app. Contact us as described on our Support page.
- Claims. We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, claims that it fails to meet legal or regulatory requirements, and consumer protection claims.
- Intellectual property. If a third party claims the app infringes its intellectual property, we, not Apple, are responsible for investigating, defending and settling that claim.
- Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You must comply with any applicable third-party terms when using the app (for example, your wireless data agreement).
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.
12. Changes and Termination
We may update these Terms from time to time and will change the effective date above when we do. Continued use after a change means you accept the updated Terms. You can stop using the Service at any time; we may suspend or end it, or your access, if you break these Terms or if we discontinue the Service.
13. Contact
Questions about these Terms: